Love Essays (1280 words) - Knights Bachelor, Richard Branson

Discuss the conflict that is occurring at General Hospital. ?Conflict is a process in which one part perceives that its interests are being opposed or negatively affect by another part.? Conflict has different levels present in organizations: intrapersonal, interpersonal, intragroup, an intergroup. In the General Hospital?s case, the conflict that occurred was intergroup conflict. Mike Hammer (the Chief Executive Officer for General Hospital), Marge Harding (the Chief Operating Officer), Doctor Williams (the Director of Medicine and the Physician) had an intergroup conflict. Mr. Hammer was convinced that physicians were doing unnecessary spending. We can see that when we read the part that says that Mike Hammer believed spending was a major factor in the inability of hospitals to regulate costs. We can see as well that Hammer?s and Harding?s goal was to save the hospital money by firing Doctor Boyer, who was the cardiologist who did all the EKG readings for General Hospital. Also, Doctor Williams goal was to making sure that the EKG readings were accurate and given on time. Mr. Hammer faced opposition from the hospital?s board of trustees. The hospital was no longer competitive and was losing money. Mr. Hammer was unable to convince the physicians or the board to adhere to any cost. So, he delegates authority to Marge Harding to resolve the situation. At the end, the physicians had taken a very rigid stand and they did not listen to any suggestion or ideas from the CEO regarding cost containment. The explanation above is classified as Intergroup Conflict that refers to opposition, disagreements, and disputes between groups or teams. Discuss the conflict management styles that are evident in the case. Intellectual stimulation is a component that shows individual consideration. Some characteristic are to focuses on the ?what? in problems rather than the ?who? to blame, to views risk taking as necessary and desirable for long-term development and success, to encourage followers to being innovative and creative, also to not criticize followers? ideas just because they differ from those of the leader, actively seeks out new ideas and creative solutions from followers, high tolerance for mistakes made by conscientious followers, willing to abandon systems and practices that are no longer useful, views risk taking as necessary and desirable for long-term development and success, to urge followers to question assumptions, explore new methods and ideas, and take new approaches to old situations. In this component, Sir Richard Branson used the intellectual stimulation when he ignored his tip management?s advice and insisted on holding onto the Virgin Mega Store retail outlets for too long. When he finally agreed to sell them, they lost the Virgin Group a ?lot of money?. Time after time, Branson has found opportunities in establishes industries by going against conventions. Virgin would not be the company that is today if it had not been taken any risk. It is impossible to run a business without taking risks. Discuss how General Hospital could have used teams to address the cost reductions needed to stay competitive. The reflect inspirational motivation is a individualized consideration that displays great enthusiasm and optimism, gets followers involved in and committed to a vision, inspires others by what they say and do. Also, it is related to idealized influence but whereas charisma is held to motivate individuals, inspirational leadership is about motivating the entire organization. Richard Branson is motivational through to the logical ?If your employees are happy, they will do a better job. If they do a better job, the customers will be happy, and thus business will be good and the shareholders will be rewarded?. Branson thinks that the correct pecking order is employee first and he frequently talks with employees, so motivating the employees first the company will be succeed. Describe how Hammer can use negotiation skills to get buy-in for the cost reductions. We can see the full range of leadership aspects from Richard Branson?s transformational leadership style. He has the idealized influence which provides a role model for high ethical behavior, instills pride, gains respect and trust from his employees. He behaves in ways that result in his being role models for his employees. He is admired, respected and trusted. One of the things Richard Branson does